Community Action Organization of WNY (CAO of WNY) is a association or organization in Kenmore, NY. Open: Mon–Fri 9:00 AM – 5:00 PM; Sat–Sun Closed. Phone: (716) 881-5150. Address: 45 Jewett Ave, Buffalo, NY 14214. Average rating is 4.1 stars from 31 reviews. Website: http://www.caowny.org/.
Community Action Organization of WNY (CAO of WNY)
Call Now Directions
Review
A vibrant mural on the exterior of a building. — Community Action Organization of WNY (CAO of WNY)
4.1 31 reviews Today 9:00 AM – 5:00 PM

Lifting Western New York, One Family at a Time

Integrated services fighting poverty and building multigenerational success for low-income individuals across Western New York.

About Us

For decades, CAO of WNY has been doing the kind of work that doesn't fit neatly on a balance sheet. Based at 45 Jewett Ave in Buffalo, the Community Action Organization of Western New York operates as a nonprofit community action agency, weaving together education, employment, family support, and treatment services into a single, client-focused system. Generations of Buffalo-area families have walked through these doors, and that continuity means something real.

The agency's reach extends across Western New York, touching lives at every stage, from early childhood classrooms to adult career development programs. CAO of WNY doesn't treat poverty as a single problem with a single fix. It addresses the interconnected pressures that keep families stuck, then builds the scaffolding that helps them climb. That multigenerational focus is what sets this organization apart from narrower social service models.

With a 4.1-star community rating and reviewers who call it a regional landmark and a fixture of their earliest memories, CAO of WNY carries real weight in the neighborhoods it serves. The staff works Monday through Friday, 9 AM to 5 PM, and the mission behind every interaction is the same: move people forward.

What We Offer

CAO of WNY delivers a broad continuum of services designed to meet people where they are and support them through what comes next.

Early Childhood Education through the Head Start program gives young children a strong developmental foundation before kindergarten. Youth Services extend that support into adolescence, while Adult, Family and Community Services address the full range of challenges that households face. For those navigating substance use, the Drug Abuse Research and Treatment (DART) program offers research-grounded care. The Buffalo Futures program and the HOPE Initiative reflect the agency's commitment to long-term community transformation, not just short-term relief.

Career development and job placement assistance round out the picture, connecting adults to employment pathways that can shift a family's economic trajectory for good. Every program connects to the others, so a parent enrolled in job training and a child in Head Start can both be served by the same organization, reducing the friction that often makes help hard to access.

Why Choose Us

Multigenerational model means a parent and child can both be served under one unified, coordinated agency.
Head Start early education gives children a proven developmental advantage before they ever enter kindergarten.
DART program brings research-backed drug abuse treatment to Western New York communities that need it most.
Buffalo Futures and HOPE Initiative reflect a long-term investment in community transformation, not temporary fixes.
Career development and job placement services create measurable economic change for low-income adults and families.
Decades of community trust, reflected in a 4.1-star rating and reviewers who describe the agency as a personal landmark.

Gallery

Take a look at our space and what we have to offer

What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
⭐⭐⭐⭐⭐
a year ago
"The CAO of Buffalo and Erie County remains the region's jewel 👌 their overall impact can't be measured in dollars and cents ....they are apart of my earliest memories.... coming of age and navigating Community Services .... as a young teen into adulthood"
— Jj Owens aka Ty Shaw
⭐⭐⭐
7 years ago
"This is an amazing landmark. It appears to be obtaining an update of some sort at the moment, the playground was updated about 12 years prior to compliment a much younger crowd, however the new residents aren't as clean as the old residents so the location now looks unsanitary."
— UltraViolet Angela
11 months ago
"No community cooler. Found out I wasn’t the only one. They said it’s open Mon-Fri from 10-4pm. Not true."
— J M
3 years ago
"I don't recommend anybody to be a part of this company right down to your children The pay rate is minimum wage The employees work like slaves and gets no real benefits. Our small children are really not learning anything better off keeping them home to homeschool them unless you need daycare. Because that's what CAO has always been from day one. Always getting grants$$$$ not paying their employees enough and definitely not upgrading their facilities terrible👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾"
— shawn faulk
⭐⭐⭐⭐⭐
5 years ago
"Went there for tax prep. A wonderful woman by the name of Debra assisted me. Due to my medical issue she went up and down floors taking my info. This allowed me to rest. I appreciate Debra very much and this organization. Thank you"
— Vivian Logan

Frequently Asked Questions

Where is CAO of WNY located?

The Community Action Organization of Western New York is located at 45 Jewett Ave, Buffalo, NY 14214.

What are CAO of WNY's office hours?

CAO of WNY is open Monday through Friday, 9:00 AM to 5:00 PM. The office is closed on Saturday and Sunday.

Who does CAO of WNY serve?

CAO of WNY serves low-income individuals and families across Western New York, with programs designed to support people at every stage of life, from young children through adults.

What programs does CAO of WNY offer?

Programs include Early Childhood Education through Head Start, Youth Services, Adult and Family Community Services, the Drug Abuse Research and Treatment (DART) program, Buffalo Futures, the HOPE Initiative, and career development and job placement assistance.

Does CAO of WNY help with employment?

Yes. CAO of WNY offers career development and job placement assistance to help adults build pathways to sustainable employment.

How do I learn more or get connected to services?

You can visit caowny.org for detailed program information, or stop by the office at 45 Jewett Ave, Buffalo, NY 14214 during regular business hours, Monday through Friday, 9 AM to 5 PM.

Is CAO of WNY a nonprofit organization?

Yes. CAO of WNY is a nonprofit community action agency with a mission to combat poverty and support multigenerational success for low-income individuals and families in Western New York.

Hours of Operation

Closed · Opens 9:00 AM
Monday Today 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Get In Touch

Ready to get started? Contact us today!

Save to Contacts

More places nearby

Other spots near here, whatever their type. Tap one to open its page.

Coffee Shop ★ 4.5 (78)
Seven Hearts Coffee Co
1.0 mi2929 Main St, Buffalo
Coffee Shop ★ 3.4 (154)
Tim Hortons
0.8 mi462 Grider St, Buffalo
Chicken Restaurant ★ 3.3 (814)
KFC
0.8 mi470 E Delavan Ave, Buffalo
Cafe ★ 4.6 (220)
JAM Parkside
0.5 mi301 Parkside Ave, Buffalo

Contact Community Action Organization of WNY (CAO of WNY)

Send a note and Community Action Organization of WNY (CAO of WNY) will get back to you. No account needed.

Add an email or a phone so they can reply.

Best time to reach you

Report an issue

See something off? Tell us. We’ll fix it and improve the listing for everyone. No account required.